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What Our Clients Say
4.7
Based on 428 reviews
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Ruby Kennedy
21 hours ago
We had very personalized and attentive service from the entire GC Fires team and would highly recommend them for great quality products and excellent customer service. Thank you to one and all.
Rowena Bell
7 days ago
We had our chimney and fireplace cleaned by GC Fires. Staff are efficient professional, pleasant and most
helpful. Highly recommended. They left our house spotlessly clean! Thank you.
Heidi Seale-Brews
3 weeks ago
Brilliant service from Ethan at GC Fires - I placed an order for 2x glass cleaners online and received a phone call from Ethan informing me that they did not have stock on hand and would only be receiving stock at the end of Oct. I was given the option of waiting until then or obtaining a refund. I was happy to wait. Imagine my surprise when Ethan then contacted me to say that they’d found 2 glass cleaners in stock in the warehouse and it would be delivered to me ASAP! Very happy I did not cancel my order. Thanks Ethan, your commitment to excellent customer service is 10/10! Will definitely order from you again! *****
Suzette Trevor
1 month ago
Been shopping around for a fireplace for sometime before finding exactly what I wanted on the 30yr sale. Exceptional service all the way from Jody right upto installation today by Desmond and his team. Professionals all the way and very knowledgeable. I would highly recommend! Thank you!
Casper Scholly
1 month ago
We had GC Fires replace our stove, flue and chimney at our Betty’s Bay home after storm damage and we were very impressed with the installation and professionalism.
Desmond and Danwin who did the install knew exactly what they were doing. They took their time, worked carefully and methodically, and kept everything neat and clean. It never felt rushed or slapdash. The finished job looks extremely neat and professional.
They were friendly, confident and a pleasure to have on site. Highly recommend GC Fires.
Adriaan Slabbert
1 month ago
A friend recommended GC Fires for our Godin double-walled flue and turbo cowl installation. Their pre-sales assistance via Whatsapp was professional, asking the right questions to work out what I actually needed for a safe installation. They sent out their installer for a site visit to confirm the measurements of the flue, which I appreciate as it is a non-standard setup. Installation was done on time, correctly and neatly. Thanks for a great job!
Dewald Foster
2 months ago
Very good/fast service from Fernando. Staff very friendly and knowledgeable
Cassandra Haller
2 months ago
We had excellent service from GC FIRES when they installed 2 fireplaces quickly, efficiently and professionally. They also took the time to check that everything worked by building the biggest fires our fireplaces had ever seen in 40 years. They also fixed our flues and it now works so much better than our old ones. Excellent workmanship, communication and a real commitment to getting the job done perfectly. Thank you Peter and Jody! Highly recommended.
Phillip Shaw
3 months ago
What a stress free place, as I received excellent service staff were very flexible. When I decided to change the type of fireplace to a slightly larger one.
Plus the installation guys who installed the fireplace and chimney I have had no issues with the installation.
I had a real good deal with the buying of this Edan Cast Iron Fireplace!
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