Customer Care & Complaints

When it comes to Customer Care, we take providing support to both prospective and existing customers very seriously, because at GC Fires we understand that sometimes things can go in a different direction than planned. We encourage all our customers to actively share their experience with us, even when, for some reason, your expectation wasn’t met.

If you have a complaint about any issue, please fill in this form below. If you can, please add photos, videos, or audio files. We will contact you as soon as possible.

  • Please describe your issue.
  • Drop files here or